At Garage & Motion, we stand behind every product we sell. Our return policy is designed to be fair, transparent, and straightforward — so you can shop with confidence. Please read the following carefully to understand your options and responsibilities.
Orders may be canceled only before processing or shipment begins. Once an order has been processed, fulfilled, or shipped, it cannot be canceled and will be handled under our return policy, if eligible. Custom, special-order, made-to-order, and freight items are non-cancelable once processing starts.
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Returns are accepted within 30 days of the confirmed delivery date for most brands (see non-returnable items below). To qualify for a return:
If your order arrives damaged, please act promptly:
⚠️ Important: Do NOT return any item without first obtaining an RMA and return shipping instructions. Returns sent without an RMA will not be refunded. Do NOT ship returns to our corporate headquarters — certain items must be returned to specific locations.
The following products cannot be returned once opened:
If you insist on returning a non-returnable item, the return will be classified as buyer's remorse. You will be responsible for all return shipping costs and applicable restocking fees.
Garage & Motion cannot guarantee color-matching, finish-matching, or any other exterior decorative element. Product images and descriptions are provided by manufacturers and distributors and may not perfectly represent the final product. Items returned due to appearance issues are subject to standard restocking fees (30% unopened / 50% opened). Any appearance concerns should be directed to the product manufacturer.
Items not returned or exchanged within the 30-day return window will be handled directly by the supplier. Garage & Motion cannot intervene in returns outside this timeframe.
For all return inquiries, RMA requests, or questions about a damaged order: